Are you a dependable night owl with a passion for serving others? As a Guest Service Representative – Overnight Audit, you will be the primary point of contact for our overnight guests, ensuring they have a quiet and comfortable stay. You will play a key role in creating lasting positive memories. You will be responsible for meeting the needs of our guests during their stay at the hotel, particularly during check-in and check-out and balancing day-to-day income and expense transactions.
Who we are:
We have a strong team culture where teammates like and respect each other. Our culture, combined with our quality products and our focus on serving customers, make our hotel an exceptional place to work.
Our hotel is part of Raymond Management Company’s portfolio of award-winning hotels across the United States.
What you will do:
Provide information to guests about the area, services and hotel amenities.
Close and balance all hotel accounts and direct bills.
Manage guest check-in and check-out accurately and efficiently.
Promote the company’s 100% satisfaction guarantee.
Continuously promote, communicate and embody the culture of RMC.
What we offer:
Paid holidays and sick leave
Affordable health, dental and vision
401(k) retirement plan with company contribution
Teammate Referral Program
Hotel discount program
30, 60 and 90 day records
Career growth opportunities
Safe and healthy working environment
Discover the difference of working with Raymond Management Company!
Consult us. Talk to our teammates. Join our team.
– Passion for helping others
-Basic computer skills
– Proficiency in Microsoft Word, Excel, etc.
-Communication skills required
Hampton Inn & Suites North Houston/Spring